Melanie Tipple
Team Administrator
My role
I provide administration support to the Research and Improvement team, including arranging workshop venues, ordering stationary and answering daily telephone and email queries. I ensure that the communication between the team and external partners is effective and consistent.
My responsibilities
To minute weekly and monthly team meetings
To answer telephone and email queries daily
To arrange venues and refreshments for monthly workshops
To assist with invoicing for the department
To order equipment and stationary for office and conference use
Projects as and when required.
My background
I started my working life in retail at the age of 16, while studying for my A Levels, and whilst at University. I progressed through the retail world starting at a small clothing store called MK One near where I lived and then moved on to busiest retail location in London – Oxford Street to work in the department store House of Fraser. I progressed through the company to become Sales Support Manager where I really learned the value of team work and how important good communication is.
I then really wanted a change in my career path and so looked for a job within the NHS, where I felt that my work would have a real positive effect on people and their wellbeing. I have worked as a Pre-Operative Assessment Clerk, Ward Clerk and now a Team Administrator. Even though I am not a Health care professional I feel that the work that I do within admin supports the health care professionals in their important day to day tasks.
Why I love my job
I love my job because I get a sense of accomplishment every day as I am always learning something new. Also the feeling of working within a team that are so motivated and dedicated is a real thriving environment to work within.
More about me
As I am just starting out my career in the NHS I am excited to learn lots of new things about what makes the NHS such an important and essential service and what I can do to fit well within the team. I am excited to work in the Research and Improvement team as I think it is the answer to ensuring the NHS strives and survives in the many years to come.